Frequently Asked Questions

Q: Who is Real Estate School Online?
A: We are one of the first and largest online real estate schools in the country. We are directly accredited as a school in Florida, and offer license courses in Alabama via our partnership with Kaplan Real Estate Schools. We pride ourselves on having a personal connection with each student. Some schools will not even post a phone number on their website and will try to hide from you. At Real Estate School Online, we encourage you to call us any time you have a question or concern. Customer service is one of our highest priorities.

Q: What do I need to do to get my Alabama Real Estate License?
A: See our Alabama Real Estate License Requirements Page

Q: Is this course approved by the Alabama Real Estate Commission?
A: The Alabama pre-license course provider is Kaplan Real Estate Schools which is an approved school in the state of Alabama. By enrolling through Real Estate School Online, you receive superior customer service and support as well as free bonus materials exclusive to our school.

Q: How long do I have to complete the course?
A: You can access each course for up to a full year. In unusual circumstances, you may be able to get a course extension.

Q: When do I receive my certificate of completion?
A: 3-5 days after completing your course, Kaplan Real Estate Schools will mail your certificate of completion to you. If you need this expedited to overnight shipping, please call 800-391-4123. There is a charge for overnight rush of completion slips.

Q: How do I check the status of my license? How do I renew my license?
A: You can check the status and renew your license at the Alabama real estate commission website. Visit http://www.arec.alabama.gov/

Q: Help! My computer crashed/I lost power/I lost internet connection/etc. while taking my final exam. What now?
A: Contact Technical support at 800-391-4123 to have your exam reset. Tech support is available 24x7.